TERMS & CONDITIONS

Effective Date: March 12, 2024

These Terms and Conditions ("Terms") govern the use of Midland Electricals Pvt. Ltd.'s products and services. By accessing or using any of our products or services, you agree to be bound by these Terms. Please read these Terms carefully before using any of our products or services.

1. Product Usage:
- Midland Electricals Pvt. Ltd. manufactures and supplies LED bulbs and various other electrical products.
- The products provided by Midland Electricals Pvt. Ltd. are intended for their designated purposes and should be used in accordance with the provided instructions and guidelines.

2. Ordering and Delivery:
- Orders for Midland Electricals Pvt. Ltd. products can be placed through our authorized distributors, online platforms, or directly through our sales channels.
- Delivery times may vary depending on the destination and availability of the products.
- Midland Electricals Pvt. Ltd. is not liable for any delays in delivery caused by circumstances beyond our control.

3. Product Warranty:
- Midland Electricals Pvt. Ltd. provides a warranty for its products against manufacturing defects for a specified period from the date of purchase.
- Warranty claims must be made in accordance with the warranty terms and conditions provided with each product.
- The warranty does not cover damage caused by misuse, neglect, accidents, or unauthorized modifications to the product.

4. Returns and Refunds:
- Products purchased from Midland Electricals Pvt. Ltd. may be eligible for returns and refunds under certain conditions.
- Customers must contact our customer service department to initiate a return or refund request.
- Returned products must be in their original condition and packaging, with all accessories included.
- Refunds will be processed in accordance with our refund policy and may be subject to restocking fees.

5. Intellectual Property:
- All intellectual property rights related to Midland Electricals Pvt. Ltd.'s products, including trademarks, copyrights, and patents, are owned by Midland Electricals Pvt. Ltd.
- Users are prohibited from reproducing, distributing, or modifying any of Midland Electricals Pvt. Ltd.'s intellectual property without prior written consent.

6. Limitation of Liability:
- Midland Electricals Pvt. Ltd. shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use or inability to use our products or services.
- In no event shall Midland Electricals Pvt. Ltd.'s liability exceed the purchase price paid for the product or service.

7. Governing Law and Dispute Resolution:
- These Terms shall be governed by and construed in accordance with the laws of Kanpur.

8. Modification of Terms:
- Midland Electricals Pvt. Ltd. reserves the right to modify or update these Terms at any time without prior notice.
- Users are encouraged to review the Terms periodically for any changes or updates.

By using Midland Electricals Pvt. Ltd.'s products or services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. If you do not agree to these Terms, please refrain from using our products and services. For any inquiries or concerns regarding these Terms, please contact us at +91 800 410 6000 or mail us at ecom@midlandindia.com